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Division Manager

E10

Basic Purpose

Positions in this job family are assigned responsibilities involving the direction or management of agency division(s). This includes the management of professional level staff, assisting in directing major multifunctional divisions, or overall responsibility for major division activities involving the principle operations of the agency.

Typical Functions

  • The functions within this job family will vary by level, but may include the following:
  • Manages an agency division; directs or supervises staff in the completion of assigned functions and activities.
  • Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis.
  • Advises agency management, assigned staff and other interested groups in the proper interpretation and application of agency rules and policies.
  • Reviews reports, administrative audits, activities and other information to evaluate multi-functional program effectiveness; develops controls to assure accountability for division operation, policy implementation and the maintenance of efficiency in various units.
  • Develops and maintains sound personnel policies and practices; directs staff training programs.
  • Manages and/or develops budgets for assigned divisional or multi-divisional programs.
  • Establishes division goals and objectives; develops controls to assure accountability for division operations; recommends the modification or development of legislation to further refine and establish efficient division operations; reviews proposed legislation to determine potential impact on division programs.

Level Descriptors

The Division Manager job family consists of three levels which are distinguished based on the scope and breadth of responsibility associated with the program responsibilities assigned.

LEVEL I:                                 CODE:  E10A                                      SALARY BAND:  O

At this level incumbents perform various managerial duties as assistant division head to the head of a division.  Incumbents at this level are responsible for assisting in the planning and directing of the multifunctional activities of a division.

Knowledge, Skills and Abilities required at this level includes knowledge of agency policies and procedures; of all state and federal legislation related to assigned agency programs; of the principles, methods and practices of various programs being administered and of the organization, development and administration of the programs for which responsibility is assigned.  Ability is required to evaluate program performance; plan, coordinate and evaluate the activities of divisions and multiple work units engaged in a broad range of functions; to communicate effectively, both orally and in writing and to interpret, analyze and resolve highly complex administrative and personnel problems; to interpret and apply policy material; and to maintain effective working relationships with others.

Education and Experience required at this level consists of a bachelor’s degree and five years of professional business or public administration experience, including two years in a supervisory or administrative capacity; or an equivalent combination of education and experience, substituting one year of professional or technical administrative experience in business or public administration for each year of the required education.

NOTE:  No substitution will be allowed for the required professional experience in a supervisory or administrative capacity.

LEVEL II:                             CODE:  E10B                                      SALARY BAND:  P

At this level incumbents are assigned overall responsibility for planning, organizing, directing and coordinating the principle activities of a single division that is large in size and/or scope and complexity.

Knowledge, Skills and Abilities required at this level consist of those identified in Level I plus demonstrated ability to direct the functions and activities of a program or division which is large in size and/or scope.

Education and Experience required at this level consists of those identified in Level I plus one additional year of professional business or public administration experience in a supervisory or administrative capacity.

LEVEL III:                        CODE:    E10C                                      SALARY BAND:    Q

At this level incumbents are assigned responsibilities for directing and coordinating functions and activities related to multiple divisions of the agency, including the direction and supervision of administrators who are responsible for the direction of other programs included in the assigned area of responsibility.

Knowledge, Skills and Abilities required at this level consist of those identified in Level II plus ability to communicate management goals to staff and the public.

Education and Experience required at this level consists of those identified in Level II plus one additional year of professional business or public administration experience in a supervisory or administrative capacity.