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Information Systems Telecomunications Technician

B20

Basic Purpose

Positions in this job family are assigned responsibilities involving the installation, maintenance and repair of various communications and/or electronics equipment or components.  This includes radios, telephones, mobile communications equipment, radar units, data-logging equipment, load control equipment, electronic security equipment, and other similar devices and related components and systems including radio towers and repeater stations.

Typical Functions

The functions within this job family will vary by level and organization, but may include the following:

Installs, maintains and repairs radios, mobile communications equipment, telephones, radar devices, data-logging equipment, load control equipment, and related devices and components; maintains and repairs radio towers, repeater stations and similar components of telecommunications systems.

Plans and schedules preventive maintenance, repairs and other work; performs trouble-shooting work using meters, service monitors, spectrum analyzers, transistor and capacitor testers, frequency counters, oscilloscopes, line fault testers and other instruments to identify problems with systems performance; makes adjustments, replaces parts, or repairs systems components as needed.

Coordinates communications requirements with private industries, adjacent districts or states, local police departments, civil defense agencies and emergency services for disasters, special events and other operations.

Instructs users on the proper use of communications equipment and related equipment and on compliance with FCC rules and regulations.

Prepares recommendations concerning specifications and equipment for additions or alterations to radio towers.

Maintains a stock of spare parts and equipment to support the repair and maintenance of communications and other electronic equipment and components; prepares departmental maintenance and cost records and prepares reports as required.

Level Descriptors

This job family consists of three levels which are distinguished based on the complexity of work assignments, the experience required to complete assigned duties, and the responsibility assigned for the leadership of others.

Level I:                                                Code:  B20A                             Salary Band:  G

This is the basic level of this job family where employees are assigned responsibilities for performing entry level work in a training status to build their skills in repairing and maintaining telecommunications and electronic equipment and components and in identifying and resolving problems related to communications systems and various electronic devices or components. 

Knowledge, Skills and Abilities required at this level include knowledge of communications theory and electronic circuitry; of radio transmitting, receiving and testing equipment; of telephones, mobile communications equipment and other electronic devices and components; of electronic symbols, schematics and diagrams; and of current improvements and developments in various communications systems and operating equipment. Ability is required to diagnose and repair malfunctions in radios, telephones and other communications equipment; to use a variety of tools and electronic testing equipment; and to establish and maintain effective working relationships with others

Education and Experience requirements at this level consist of one year of experience involving the construction, maintenance, or repair of various types of telecommunications or electronics equipment or an equivalent combination of education and experience, substituting completion of an accredited vocational or technical curriculum in electronics for the required experience.

Level II:                                   Code:  B20B                             Salary Band:  H

This is the career level of this job family where employees perform a full range of work involving the general maintenance, repair or installation of various types of telecommunications or other electronic equipment or in work related to a specialized area of a telecommunications system, such as the maintenance and repair of radio transmitting towers.  Responsibilities may also be assigned for providing training or guidance to other technicians in the completion of assigned work.

Knowledge, Skills and Abilities required at this level include those identified in Level I plus knowledge of FCC rules and regulations; and demonstrated ability to inspect, repair or maintain various types of telecommunications equipment.

Education and Experience requirements at this level consist of two years experience in the maintenance, repair or construction of telecommunications or other electronic equipment or networks or an equivalent combination of education and experience (see Level I) for one year only of the required experience.

Level III:                                  Code:  B20C                             Salary Band:  I

This is the leadership level of this job family where employees are assigned responsibilities involving the supervision of others in the installation, maintenance or repair of telecommunication equipment and related components.  This includes assignment and review of work, evaluation of performance, insuring completion of assigned projects or activities and providing training or assistance as needed.  Some positions may be assigned duties as a direct supervisor, which includes additional responsibilities for performance management, employee development, disciplinary actions and other administrative tasks.

Knowledge, Skills and Abilities required at this level include those identified in Level II plus knowledge of supervisory practices and principles and ability is required to supervise and direct the work of others.

Education and Experience requirements at this level consist of  four years of experience in the maintenance, repair or construction of telecommunications or other electronic equipment or networks, or an equivalent combination (See Level I) for one year only of the required experience.

Selective Qualifications

Some positions may require a Federal Communications Commission permit or certification by a FCC recognized radio telecommunications group.

Applicants must be willing and able to fulfill all travel requirements normally associated with this position.

Statutory Requirements (47 O.S. Section 377.1):  For positions in the Department of Public Safety, applicants must have graduated from high school or have successfully completed the General Educational Development (GED) Test and must be citizens of the state of Oklahoma.