Positions in this job family are assigned responsibilities for planning, coordinating and directing activities related to group health, dental, life, disability, flexible benefits plans or workers’ compensation involving insurance. This includes responsibility for division activities, resources and program administration necessary to provide insurance coverage, claims service and agency operations and providing direction and supervision to lower level managers and supervisors concerning agency and division responsibilities and operations.
The functions within this job family will vary by level, but may include the following:
- Plans and organizes division operations necessary to carry out assigned functions.
- Directs and supervises lower level managers in day-to-day division operations.
- Reviews and analyzes activity reports to optimize division operations; directs implementation of necessary changes to existing operations.
- Develops and updates division budgets for all activities.
The Insurance Programs Administrator job family consists of four levels which are distinguished by the extent of responsibility, level of expertise required and complexity of operations.
Level I Code: A40A Salary Band: M
At this level incumbents are assigned duties in assisting in the operations of a major unit of an agency division including managing first level supervisors responsible for professional staff conducting insurance activities and participating in the development of rules and policies for the unit. This also includes advising staff in handling complex issues assigned to the unit and implementing specialized programs as required.
Knowledge, Skills and Abilities required at this level include knowledge of the principles and practices of supervision; of agency, state and industry rules and guidelines relevant to agency operations; of principles and methods of program evaluation. Ability to supervise personnel; to maintain positive working relationships; to communicate effectively, both orally and in writing; and to implement policies, procedures and programs.
Education and Experience requirements at this level consist of a bachelor’s degree in public, health or business administration or a closely related field and two years of professional experience in casualty insurance business management, fiscal management, underwriting, safety/loss prevention, actuary, claims management, claims investigation, claims adjustment, or group insurance benefits management; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education.
Level II Code: A40B Salary Band: N
At this level incumbents supervise, organize and implement strategies and programs of a major unit of an agency division. Incumbents will supervise level I Insurance Administrators; and have overall responsibility for a major unit involved in insurance operations. This will include the review and analysis of current insurance programs; participating in development of agency policies, procedures and regulations; and making presentations to organizations, business or other groups requesting insurance information.
Knowledge, Skills and Abilities required at this level include those identified in Level I plus knowledge of the principles and practices of management; of state laws and industry guidelines pertaining to insurance administration.
Education and Experience requirements at this level consist of those identified in Level I plus three years supervisory, managerial or administrative experience in the above listed areas.
Level III Code: A40C Salary Band: O
At this level incumbents are assigned responsibilities for assisting in the direction of a major division and assisting in long range planning and daily operations in providing health, life, dental, disability, flexible benefits plan or workers’ compensation insurance. This involves performing administrative and managerial work assisting in directing and coordinating operations and program activities of the division. Incumbents will be responsible for assigned special projects.
Knowledge, Skills and Abilities required at this level include those identified in Level II plus ability to plan, coordinate and evaluate the broad functions of a division of an insurance agency; to analyze and resolve complex administrative problems; and to coordinate activities with other divisions within the agency.
Education and Experience requirements at this level consist of those identified in Level II plus two additional years of administrative experience in a qualifying area.
Level IV Code: A40D Salary Band: P
At this level incumbents plan, organize and direct a major division of an agency providing health, life, dental, disability, flexible benefits plan or workers’ compensation insurance to state employees and/or the public. Incumbents have total responsibility for the resources and program administration for the division; ensure division operations are consistent with existing policies, rules, regulations and with insurance industry guidelines; budget and plan for future operations, set standards, and resolve administrative disputes.
Knowledge, Skills and Abilities required at this level include those identified in Level III plus the ability to develop and implement a budget.
Education and Experience requirements at this level consist of those identified in Level III plus one additional year of administrative experience in a qualifying area.
Some positions in the State Insurance Fund will require that the applicants must have an active Oklahoma Workers’ Compensation Claims Adjuster License.