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Although I’m a HealthChoice Network Provider, I had a claim that was paid as non-Network. How do I correct this?

You may have made changes to your provider information that has not been reported to HealthChoice. Contact network management to verify your information or you can reference the Provider Self Service site and verify that the information in our records is correct. When information in the provider database is incorrect, it often causes claims to be pended or paid incorrectly.

If your claim was paid incorrectly because of an error made by HealthChoice, please contact the claims administrator toll-free at 800-323-4314 or TTY 800-545-8279.