The medical and dental claims administrator contracts with McAfee & Taft for subrogation recovery services. Subrogation is a plan’s right to seek reimbursement for an accident or injury caused by a third party such as a motor vehicle accident or a slip and fall.
When a claim denies for subrogation, the claims administrator sends the member a notification to contact McAfee & Taft, who then sends the member a letter and questionnaire requesting details about the medical services provided. The member may also complete the questionnaire online at www.mtsubrogation.com. Upon completion, the member is provided a confirmation number for their records.
If the member does not provide the requested information to McAfee & Taft, the claim will be reprocessed accordingly as member responsibility.