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Procurement Customer Safisfaction Survey

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Procurement processes are clearly communicated. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Procurement staff is readily accessible (i.e. in person, by telephone, by e-mail, etc.) *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Procurement staff responds in a timely manner to our agency’s requests and needs *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Procurement staff provides effective solutions to our agency’s problems or complaints. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The overall quality of the goods and services the procurement staff acquires meets the needs of our agency. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Overall, the procurement staff is professional and courteous. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The procurement rules, regulations and procedures are easy to understand *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Our procurement staff provides, or makes available, adequate training for Certified Procurement Officers or other employees involved in procurement. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The specifications written by the procurement staff meet the needs of our agency in their overall level of quality and appropriateness. *
Comments
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Our agency’s current level of purchasing authority is appropriate for our needs *
Comments
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