You are here

Medicare Members Plan Contact Information

Plan Administrator

Office of Management and Enterprise Services Employee Group Insurance Division
3545 N.W. 58th St., Ste. 600
Oklahoma City, OK 73112

405-717-8701 or toll-free 800-543-6044
TDD 405-949-2281 or toll-free 866-447-0436


Member Services / Monday through Friday, 7:30 a.m. to 4:30 p.m., Central time

Members With and Without Part D
405-717-8780 or toll-free 800-752-9475
TDD 405-949-2281 or toll-free 866-447-0436
Fax 405-717-8942

If you call before or after hours, on weekends, or holidays, your call will be answered by our automated phone system. Please follow instructions to leave a message, including your name and telephone number, and a Member Service Representative will return your call the next business day. 

HealthChoice Claims Administrator

HP Administrative Services, LLC / Monday through Friday, 7:30 a.m. to 6:00 p.m., Central time
P.O. Box 24870, Oklahoma City, OK 73124-0870

405-416-1800 or toll-free 800-782-5218
TDD 405-416-1525 or toll-free 800-941-2160 

HealthChoice Pharmacy Benefits Manager

CVS/caremark, 24 hours a day, 7 days a week 
Live operator available 7 a.m. to midnight only

SilverScript Plans toll-free 866-275-5253 or TTY 711

Without Part D Plans toll-free 877-720-9375 or TTY 711

HealthChoice Certification Administrator

Monday through Friday, 7:00 a.m. to 7:00 p.m., Central time
P.O. Box 700005
Oklahoma City, OK  73107-0005
Toll-free 800-848-8121 TDD 877-267-6367

MA-PD Plans

Aetna MA-PD
Member Services / Monday through Friday / 8 a.m. to 6 p.m., Eastern time
Toll-free 888-267-2637 or TTY 711
Prospective Members / Monday through Friday / 8 a.m. to 9 p.m., Eastern time
Toll-free 800-307-4830 or TTY 711

CommunityCare Senior Health Plan - MAPD
Member Services / Monday through Sunday / 8:00 a.m. to 8:00 p.m., Central time
Tulsa Area 918-594-5323
Toll-free 800-642-8065 
Toll-free Relay Service 800-722-0353

Generations Healthcare by GlobalHealth - MAPD
Member Services / Monday through Friday / 8:00 a.m. to 5:00 p.m., Central time
Toll-free 866-547-3060 
Toll-free TTY 866-958-2692

Dental Plans

Assurant, Inc. Dental
Prepaid Plan toll-free 800-443-2995
Indemnity Plan toll-free 800-442-7742

CIGNA Prepaid Dental
Toll-free 800-244-6224
Toll-free Relay Service 800-654-5988

Delta Dental
Oklahoma City Area 405-607-2100
Toll-free 800-522-0188

All Areas: 800-942-0854

Vision Plans

Primary Vision Care Services (PVCS)
Toll-free 888-357-6912
Toll-free Relay Service 800-722-0353

Superior Vision Plan
Toll-free 800-507-3800
Toll-free TDD 916-852-2382

Vision Care Direct
Toll-free 877-488-8900
Toll-free TDD 877-488-8900

Vision Service Plan
Toll-free 800-877-7195
Toll-free TDD 800-428-4833

Other Helpful Numbers

Oklahoma Public Employees Retirement System (OPERS)
Oklahoma City Area 405-858-6737
Toll-free 800-733-9008

Customer Service: 7 days a week / 24 hours a day
Toll-free 1-800-MEDICARE (1-800-633-4227) or toll-free TTY 1-877-486-2048
Website Questions and Answers: 

Social Security Administration
Customer Service: Monday through Friday 7:00 a.m. to 7:00 p.m. Central time
Toll-free 800-772-1213 or toll-free TTY 800-325-0778

Teachers' Retirement System (TRS)
Oklahoma City Area 405-521-2387 
Toll-free 877-738-6365