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Medicare Members Plan Contact Information

Plan Administrator

Office of Management and Enterprise Services Employee Group Insurance Division
3545 N.W. 58th St., Ste. 600
Oklahoma City, OK 73112

405-717-8701 or toll-free 800-543-6044
TDD 405-949-2281 or toll-free 866-447-0436


HealthChoice

Member Services / Monday through Friday, 7:30 a.m. to 4:30 p.m., Central time

Members With and Without Part D
405-717-8780 or toll-free 800-752-9475
TDD 405-949-2281 or toll-free 866-447-0436
Fax 405-717-8942

If you call before or after hours, on weekends, or holidays, your call will be answered by our automated phone system. Please follow instructions to leave a message, including your name and telephone number, and a Member Service Representative will return your call the next business day. 

HealthChoice Claims Administrator

HP Administrative Services, LLC / Monday through Friday, 7:30 a.m. to 6:00 p.m., Central time
P.O. Box 24870, Oklahoma City, OK 73124-0870

405-416-1800 or toll-free 800-782-5218
TDD 405-416-1525 or toll-free 800-941-2160 

HealthChoice Pharmacy Benefits Manager

CVS/caremark, 24 hours a day, 7 days a week 
Live operator available 7 a.m. to midnight only

SilverScript Plans toll-free 866-275-5253 or TTY 711
www.healthchoice.silverscript.com

Without Part D Plans toll-free 877-720-9375 or TTY 711
www.caremark.com

HealthChoice Certification Administrator

Monday through Friday, 7:00 a.m. to 7:00 p.m., Central time
P.O. Box 700005
Oklahoma City, OK  73107-0005
Toll-free 800-848-8121 TDD 877-267-6367


MA-PD Plans

Aetna MA-PD
Member Services / Monday through Friday / 8 a.m. to 6 p.m., Eastern time
Toll-free 888-267-2637 or TTY 711
Prospective Members / Monday through Friday / 8 a.m. to 9 p.m., Eastern time
Toll-free 800-307-4830 or TTY 711
Website: www.aetnamedicare.com/en/for-members/group-plans.html

CommunityCare Senior Health Plan - MAPD
Member Services / Monday through Sunday / 8:00 a.m. to 8:00 p.m., Central time
Tulsa Area 918-594-5323
Toll-free 800-642-8065 
Toll-free Relay Service 800-722-0353
Website: www.ccok.com

Generations Healthcare by GlobalHealth - MAPD
Member Services / Monday through Friday / 8:00 a.m. to 5:00 p.m., Central time
Toll-free 866-547-3060 
Toll-free TTY 866-958-2692
Website: www.generationshealthcare.cc


Dental Plans

Assurant, Inc. Dental
Prepaid Plan toll-free 800-443-2995
Indemnity Plan toll-free 800-442-7742
Website: www.assurantemployeebenefits.com

CIGNA Prepaid Dental
Toll-free 800-244-6224
Toll-free Relay Service 800-654-5988
Website: www.cigna.com

Delta Dental
Oklahoma City Area 405-607-2100
Toll-free 800-522-0188
Website: www.deltadentalok.org

MetLife
All Areas: 800-942-0854
www.metlife.com


Vision Plans

Primary Vision Care Services (PVCS)
Toll-free 888-357-6912
Toll-free Relay Service 800-722-0353
Website: www.pvcs-usa.com

Superior Vision Plan
Toll-free 800-507-3800
Toll-free TDD 916-852-2382
Website: www.superiorvision.com

Vision Care Direct
Toll-free 877-488-8900
Toll-free TDD 877-488-8900
Website: www.visioncaredirect.com

Vision Service Plan
Toll-free 800-877-7195
Toll-free TDD 800-428-4833
Website: www.vsp.com


Other Helpful Numbers

Oklahoma Public Employees Retirement System (OPERS)
Oklahoma City Area 405-858-6737
Toll-free 800-733-9008
Website: www.opers.ok.gov

Medicare
Customer Service: 7 days a week / 24 hours a day
Toll-free 1-800-MEDICARE (1-800-633-4227) or toll-free TTY 1-877-486-2048
Website: www.medicare.gov 
Website Questions and Answers: http://questions.medicare.gov 

Social Security Administration
Customer Service: Monday through Friday 7:00 a.m. to 7:00 p.m. Central time
Toll-free 800-772-1213 or toll-free TTY 800-325-0778
Website: www.socialsecurity.gov 

Teachers' Retirement System (TRS)
Oklahoma City Area 405-521-2387 
Toll-free 877-738-6365
Website: www.ok.gov/trs