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Providing Information in a Way That Works For You
HealthChoice is required to provide you information about plan benefits that is accessible and appropriate for you. HealthChoice provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). HealthChoice provides free language services to people whose primary language is not English, such as qualified interpreters. If you need these services, contact HealthChoice at 800-323-4314 (TTY 800-545-8279).
If HealthChoice does not respond appropriately to your request, you can file a complaint with Medicare by calling toll-free 1-800-MEDICARE (1-800-633-4427), 24 hour a day, 7 days a week. TTY users call toll-free 877-486-2048.